Privacy and cookie policy

This privacy policy is for www.schwa.consulting, which is run by Schwa Consulting Limited, known as Schwa.


The website

We do what we can to protect the privacy of anyone using our site. It meets the relevant UK laws European GDPR requirements.


The information we collect

The info we collect through the website, over email, on the phone, and in other ways, may include:

  1. Any personal details you knowingly share with us, like your name, address, telephone number etc.
  2. Your preferences and how you use our email updates (if you decide to get email updates on our products and offers).
  3. Your IP address. That’s a string of numbers unique to your computer. We use it to see how you use our website.
  4. Data the website records so we can recognise you and your preferred settings. This saves you from re-entering information when you come back to the site. It’s recorded on your computer with cookies. Most browsers let you reject cookies, or warn you before downloading them. Check ‘help’ on your browser to find out how.

 

Cookies

This website uses cookies to improve the experience you get when you visit it. Where applicable, it uses a cookie-control system so you can choose whether or not to allow cookies the first time you visit. It meets recent legislation for websites to get explicit consent from users before leaving behind or reading files like cookies.

 

Opt-out

So you can choose how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on talks to Google Analytics JavaScript (ga.js) to stop it sending data to Google Analytics. You can get more info on the Google Analytics Opt-out Browser Add-on here: http://tools.google.com/dlpage/gaoptout?hl=None

See the Google website for more information on how Google Analytics uses cookies. And here’s their privacy advice: http://www.google.com/analytics/learn/privacy.html

 

Disabling cookies

If you’d like to restrict cookies, you can do it in your browser. Links for how to do it on the most popular browsers are below. Otherwise look online or at the ‘help’ bit of your software.

Internet Explorer
http://windows.microsoft.com/en-GB/windows7/Block-enable-or-allow-cookies
Google Chrome
https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies
Mozilla Firefox
http://support.mozilla.org/en-US/kb/Blocking%20cookies
Apple Safari
http://docs.info.apple.com/article.html?artnum=32467

 

Contact and communication

If you provide us or our website with any personal details, it’s at your own risk. We keep them private and store them securely until we no longer need them, as detailed in the Data Protection Act 1998. We’ve done all we can to make sure the process from you filling in the online form to us getting an email is safe and secure, but you use it at your own risk.

We use any information you submit to provide you with more information about the services we offer, or to help you answer any questions you’ve asked. That includes using your details to subscribe you to any email newsletter we send out, but only if:

  • we made that clear to you and you gave your permission when you filled in any form, or
  • if you’ve previously bought or enquired about services the email newsletter is about.

 

This isn’t an entire list of your rights relating to email marketing material.

You can ask us to delete any data about you at any time.

 

Email newsletter

We send out an email newsletter to inform subscribers about our services. You can subscribe through an automated online process, but only if you want to. We process some subscriptions manually, as long as you give us written permission.

We take subscriptions according to the UK Privacy and Electronic Communications Regulations 2003. We hold personal details about subscriptions securely, according to the Data Protection Act 1998. Occasionally we might share that data with external websites. They’ll have their own privacy policies, which may differ from ours. And in rare circumstances, we might also share data with third parties outside the European Economic Area (EEA) who aren’t covered by the European GDPR framework.

Under the Data Protection Act 1998, can ask for a copy of the personal information we hold about you for our email newsletter programme. If you’d like a copy of the information we hold on you, please write to Schwa, 30 Stamford St, London SE1 9LQ.

Email marketing campaigns we publish may contain tracking facilities within the email. We track what our subscribers do and store it in a database for to analyse in the future. What we track may include:

  • opening of emails
  • forwarding of emails
  • clicking links in the email content
  • when and how often you do these things.

(This isn’t a comprehensive list.)

We use this info to refine future email campaigns and supply users with more relevant content, based on what they look at.

We meet UK spam laws and the Privacy and Electronic Communications Regulations 2003 by giving subscribers the chance to unsubscribe at any time. We explain how at the bottom of each email campaign.

 

Social media

Anything we do through external social media follows the terms and conditions and the privacy policies of each social media platform.

You should use social media platforms wisely and be careful with your own privacy and personal details. We’ll never ask for personal or sensitive information through social media. Call or email us if you need to share any sensitive details with us.

This website may use social sharing buttons which help share web content directly from web pages to the social medias. It’s up to you whether you use them, and  the social media platform may track and save your request to share a web page through your social media account.

 

Shortened links in social media

We may share web links through our social media, and some social media platforms automatically shorten lengthy URLs.

Take care before you click any shortened URLs we publish on social media platforms. We try to make sure we only publish genuine URLS, but social media are prone to spam and hacking. We’re not liable for any damage caused by using shortened links.

 

External links and websites

Although we try to make sure we only include quality, safe and relevant external links, be careful before you click on any link on this website. (External links are clickable text, banner or image links to other websites.)

We can’t guarantee or verify the contents of any external links. If you click on external links, it’s at your own risk and we’re not liable for any damages caused by using them.

Occasionally we might share data with external websites. They’ll have their own privacy policies, which may differ from ours. In rare circumstances, we might also share data with third parties outside the European Economic Area (EEA) who aren’t covered by the European GDPR framework.

 

Your rights

You can ask for a copy of any information we currently hold about you for free. If you’d like a copy, please send your contact details in writing to this address:

Privacy
Schwa
30 Stamford Street
London SE1 9LQ

If you do have any concerns about your personal data or our privacy policies, we’ll do whatever we can to help. You can also contact ICO, the regulatory body for GDPR.

 

Changes

We may change our privacy policy at any time. We’ll post any changes in the privacy-policy section of our website. If we make any material changes to our privacy policy that affect customer information we already have in our database, we’ll tell all our customers about the change. If we’re going to use your personally identifiable information in a different way from how we told you when we collected it, we’ll let you know, and you can choose whether you agree to it. Please regularly check our privacy policy if you have any concerns about how we store your data.

 

More information

 

May 2019
Schwa Consulting Ltd
Registered office: 146 Manor Way, Borehamwood, England, WD6 1QX
Company number: 11075333